Purchase conditions

Purchase conditions

Mundo Gemas is a company dedicated to the import and wholesale distribution of stones and pearls.

The purchase conditions are valid both for the website www.mundogemas.com and for in-store purchases.

The purchase conditions must be accepted and fulfilled both by the client and by mundogemas

The use of this trade is subject to the Conditions of Use, Data Policy and Data Protection, the content of the Purchase Conditions being compatible with the previous Conditions.

Registry

To buy in our online store www.mundogemas.com it is mandatory to be registered, once registered we will activate your account as soon as possible and you will be able to see prices and make orders online.

Your data will be saved and thus your future purchases will be faster. To register and buy in our online store you must go to the "Register" section. If you are registered to buy in our online store and you have forgotten your password, you must go to the "Register" section, press the option Have you forgotten your password? and insert your email address and "continue" and you will immediately receive an email with your password.

Each user, after logging in, can freely configure their orders, so that they will accumulate in their account. The User can enter his account to modify the content of said orders, add or remove products freely without reaching the order confirmation.

As soon as the user completes the purchase process, finalizing the payment, the user agrees to accept the Terms of Use and Conditions of Purchase of mundogemas

In the option of cash on delivery either by Urgent Transport Agency, by Post or Postal Express, the order will carry a surcharge of € 2.5

Payment Methods.

The payment methods accepted on this website are:

1.- Payment by Bank transfer .

Our account number will be sent by email to make the transfer, to expedite the shipping process you can send us a copy of the receipt to the email mundogemas@yahoo.com or to the fax 915317102

2.- Paypal.

3.- Cash on delivery.

It carries a surcharge of expenses due to the cash on delivery of € 2.5

Returns:

The maximum term to request the return of any of our products is 7 business days from receipt of the order.

Within this period, if the client is not satisfied, he may request a refund of the amount paid, a refund of 100% of the amount of the price of the product purchased, deducting the shipping costs of the return.

The return cannot take place in any case if the product is not sent in perfect conditions.

Returns of manipulated products, open threads or other manipulation are not accepted.

Shipping systems:

Shipments to the peninsula are sent by express courier, using a 19-hour service.

The orders are sent the same day or the day after receiving them, if a transfer is chosen, it is sent once the transfer is completed.

Warranty

Mundogemas Commercializes only noble materials, stones and pearls

All our products are genuine and not imitations

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